Shipping & Delivery Policy for Female Generation

At Female Generation, we ensure a smooth and timely delivery of your orders. Please read our Shipping & Delivery Policy to understand how we process and ship your purchases.

1. Shipping Information

1.1 Shipping Charges

Shipping fees are calculated based on the delivery location and order weight.

Additional charges may apply for express or international shipping.

2. Order Processing & Tracking

2.1 Order Confirmation

Once an order is placed, a confirmation email with order details will be sent.

Orders cannot be modified once processed.

2.2 Tracking Your Order

After shipping, a tracking number will be shared via email/SMS.

Customers can track their orders on our website or through the courier service provider’s website.

3. Delivery Policy

3.1 Delivery Time & Attempts

If the package is returned due to incorrect address or failed delivery attempts, customers must pay for re-shipping.

3.2 Delays & Unforeseen Circumstances

Delays may occur due to natural calamities, strikes, or logistic issues.

We are not responsible for such external factors but will ensure timely updates.

3.3 Damaged or Missing Products

If the package is damaged or missing items, notify us within 2 days of delivery with images and order details.

We will arrange for a replacement or refund after verification.

4. International Shipping

Customs duties, taxes, and import fees (if applicable) are to be paid by the customer.

Delivery time for international orders may vary due to customs clearance.

5. Contact Us

For shipping-related queries, reach out to us at:

Email: info@gmail.com  
Address: Near Rajas College, Ozhuginasery-629001, Nagercoil, Nagercoil to Tirunelveli Road.  
Phone: +91 8940767767, +91 8940757757